Returns & Exchanges
Boadicea the Victorious offers a 14-day return period for unused and unopened luxury fragrances in their original cellophane packaging. To ensure the highest standards of hygiene and quality, we cannot accept returns on items that have been opened or tested.
Initiate Your Request
Contact our dedicated concierge team via email within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully place the unopened product in its original shipping box, ensuring the protective seal is intact and the RMA number is clearly marked on the exterior.
Shipping and Dispatch
Send your parcel using a tracked and insured courier service to the return address provided by our team to guarantee safe arrival of your luxury goods.
Inspection and Refund
Once our quality control team verifies the condition of the returned item, your refund will be processed to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing